Prosoft-technology 5201-DFNT-104S User Manual Page 93

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Diagnostics and Troubleshooting 104S v2 ProLinx Gateway
Protocol Manual (Firmware v2.xx)
ProSoft Technology, Inc. Page 93 of 157
3 Press [?]
to open the Main Menu.
Important: The illustrations of configuration/debug menus in this section are intended as a general
guide, and may not exactly match the configuration/debug menus in your own gateway.
If there is no response from the gateway, follow these steps:
1 Click to configure the connection. On the Connection Setup dialog box, select
a valid com port or other connection type supported by the gateway.
2 Verify that the null modem cable is connected properly between your
computer’s serial port and the gateway. A regular serial cable will not work.
3 On computers with more than one serial port, verify that your communication
program is connected to the same port that is connected to the gateway.
If you are still not able to establish a connection, contact ProSoft Technology for
assistance.
March 19, 2010
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