ProSoft Technology ProLinx S3964R User Manual download pdf (Page 29)

Diagnostics and Troubleshooting S3964R ♦ ProLinx Gateway

Driver Manual Siemens 3964R Protocol

ProSoft Technology, Inc. Page 29 of 64

April 14, 2009

4 Diagnostics and Troubleshooting

In This Chapter

 Requirements........................................................................................29

There are two ways to troubleshoot ProLinx gateways: LEDs located on the front

of the gateway, and a Debug port that provides a view into the gateway's internal

database.

4.1 Requirements

In order to use the Debug capabilities of any ProLinx Module, you will need the

following:

 A PC running ProSoft Configuration Builder or HyperTerminal software

 A Null Modem cable

 A Mini-DIN to DB-9M connector

 Configuration and executable files described earlier

4.1.1 The Configuration/Debug Menu

The Configuration and Debug menu for this module is arranged as a tree

structure, with the Main Menu at the top of the tree, and one or more sub-menus

for each menu command. The first menu you see when you connect to the

module is the Main menu.

Because this is a text-based menu system, you enter commands by typing the

command letter from your computer keyboard in the diagnostic window in

ProSoft Configuration Builder (PCB). The module does not respond to mouse

movements or clicks. The command executes as soon as you press the

command letter — you do not need to press [E

NTER]. When you type a command

letter, a new screen will be displayed in your terminal application.

Required Hardware

You can connect directly from your computer's serial port to the serial port on the

module to view configuration information, perform maintenance, and send

(upload) or receive (download) configuration files.

ProSoft Technology recommends the following minimum hardware to connect

your computer to the module:

 80486 based processor (Pentium preferred)

 1 megabyte of memory

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ProSoft Technology ProLinx S3964R User Manual Page 29