Prosoft-technology 5201-MNET-101S User Manual Page 150
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Support, Service & Warranty IEC-101 Slave ♦ ProLinx Communication Gateway
Protocol Manual IEC 60870-5-101 v3 Slave (Firmware version 3.xx)
Page 150 of 159 ProSoft Technology, Inc.
August 6, 2010
North America
(location in California)
Tel: +1.661.716.5100,
E-mail: support@prosoft-technology.com
Languages spoken include: English, Spanish
Latin America
(Oficina Regional)
Tel: +1-281-2989109,
E-Mail: latinam@prosoft-technology.com
Languages spoken include: Spanish, English
Latin America
(location in Puebla, Mexico)
Tel: +52-222-3-99-6565,
E-mail: soporte@prosoft-technology.com
Languages spoken include: Spanish
Brasil
(location in Sao Paulo)
Tel: +55-11-5083-3776,
E-mail: brasil@prosoft-technology.com
Languages spoken include: Portuguese, English
8.2 Return Material Authorization (RMA) Policies and Conditions
The following RMA Policies and Conditions (collectively, "RMA Policies") apply to
any returned Product. These RMA Policies are subject to change by ProSoft
without notice. For warranty information, see Limited Warranty (page 152). In the
event of any inconsistency between the RMA Policies and the Warranty, the
Warranty shall govern.
8.2.1 All Product Returns:
a) In order to return a Product for repair, exchange or otherwise, the
Customer must obtain a Return Material Authorization (RMA) number
from ProSoft and comply with ProSoft shipping instructions.
b) In the event that the Customer experiences a problem with the Product for
any reason, Customer should contact ProSoft Technical Support at one of
the telephone numbers listed above (page 149). A Technical Support
Engineer will request that you perform several tests in an attempt to
isolate the problem. If after completing these tests, the Product is found to
be the source of the problem, we will issue an RMA.
c) All returned Products must be shipped freight prepaid, in the original
shipping container or equivalent, to the location specified by ProSoft, and
be accompanied by proof of purchase and receipt date. The RMA number
is to be prominently marked on the outside of the shipping box. Customer
agrees to insure the Product or assume the risk of loss or damage in
transit. Products shipped to ProSoft using a shipment method other than
that specified by ProSoft, or shipped without an RMA number will be
returned to the Customer, freight collect. Contact ProSoft Technical
Support for further information.
d) A 10% restocking fee applies to all warranty credit returns, whereby a
Customer has an application change, ordered too many, does not need,
etc. Returns for credit require that all accessory parts included in the
original box (i.e.; antennas, cables) be returned. Failure to return these
items will result in a deduction from the total credit due for each missing
item.
- IEC-101 Slave 1
- Your Feedback Please 2
- ProSoft Technology 2
- Product Documentation 2
- Markings 3
- Contents 5
- 1 Start Here 11
- 1.3.1 Using the Online Help 12
- 1.4.2 Renaming PCB Objects 15
- To Download the Project File 21
- 2.1 [IEC-870-5-101 Port 0] 24
- 2.1.1 Enabled 24
- 2.1.2 Time DB Offset 24
- ES or NO 25
- to 65535 25
- 2.1.15 Maximum ASDU Resp Len 27
- 2.1.17 Freeze Start Type 27
- 2.1.18 Interval for Freeze 29
- 2.1.19 Set Priority Queues 30
- 2.1.20 Event Priority 31
- 2.1.22 IV Check Delay Time 33
- 2.1.23 IV Fail Count 33
- 2.1.24 Event Scan Delay 33
- 2.1.25 Scan Events 34
- 2.1.26 Time Type 35
- 2.1.27 Use Balanced Mode 35
- 2.1.28 Retry Count 35
- milliseconds 36
- 2.1.35 Receive Timeout 37
- 2.1.36 Hardware Handshaking 37
- 2.2.1 Short Pulse Time 38
- 2.2.2 Long Pulse Time 38
- 2.2.3 Point Count 39
- 2.2.4 Sequence Flag 40
- 2.2.5 Parameter Offset 41
- 2.3 [M_SP_NA_1] 42
- 2.4 [M_DP_NA_1] 42
- 2.5 [M_ST_NA_1] 43
- 2.6 [M_BO_NA_1 104] 43
- 2.7 [M_ME_NA_1] 44
- 2.8 [M_ME_NB_1] 44
- 2.9 [M_ME_NC_1] 45
- 2.10 [M_IT_NA_1] 45
- 2.11 [C_SC_NA_1] 46
- 2.12 [C_DC_NA_1] 46
- 2.13 [C_RC_NA_1] 47
- 2.14 [C_BO_NA_1 104] 47
- 2.15 [C_SE_NA_1] 48
- 2.16 [C_SE_NB_1] 48
- 2.17 [C_SE_NC_1] 49
- 2.18 Group Codes 50
- 3.3.4 RS-422 55
- 3.3.6 RS-485 and RS-422 Tip 55
- 4.1 LED Indicators 57
- 4.1.1 Base Gateway LEDs 57
- to open the Main menu 60
- 4.2.2 Navigation 61
- 4.2.3 Keystrokes 61
- 5 Reference 63
- 5.1.3 Internal Database 64
- 5.2.4 Using Monitor Points 81
- 100 Bit 0 of word 100 94
- 101 Bit 1 of word 100 94
- 102 Bit 2 of word 100 94
- 400 Words 5 and 6 98
- 401 Words 6 and 7 98
- 402 Words 9 and 10 98
- 5.2.6 Events 99
- Example - Event Priority 109
- Statement 129
- 6.1 System or Device 130
- 6.2 Network Configuration 130
- 6.3 Physical Layer 130
- 6.6.6 File Transfer 134
- 6.8.3 Read Procedure 137
- 6.8.6 Station Interrogation 138
- 6.8.7 Clock Synchronization 138
- 6.8.8 Command Transmission 139
- 6.8.10 Parameter Loading 140
- 6.8.11 Parameter Activation 140
- 6.8.12 Test Procedure 140
- 6.8.13 File Transfer 140
- 6.8.14 Background Scan 141
- In This Chapter 143
- Address 146
- Require Select 146
- 7.4 C_RC_NA Form 147
- 8.2.1 All Product Returns: 150
- 8.3 LIMITED WARRANTY 152
- 8.3.8 No Other Warranties 155
- 8.3.9 Allocation of Risks 155
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